Overview of Policies

Know Your Policy
Domain name disputes are not governed by our Code of Procedure. The Internet Corporation for Assigned Names and Numbers (ICANN), NeuStar, ICM Registry and New.net sponsor the policies that govern domain name disputes - the FORUM simply administers the dispute resolution process on their behalf. The appropriate policy for a disputed domain name is primarily determined by the domain name’s extension.

Filing Complaints, Responses and Requests: 4 Simple Steps
The FORUM makes filing and responding to complaints easy. Simply follow these four steps:

1. Identify the appropriate policy for your domain name dispute.
2. Follow the link below to that policy’s Rules, Forms & Filing page.
3. Familiarize yourself with that policy’s rules.
4. Proceed to file/respond to a Complaint. For certain disputes you may file online; otherwise, you must email us the necessary forms and print them and file/respond by fax or mail.

Domain Name Dispute Policies
The links below will take you to a policy’s Rules, Forms & Filing page. Each policy has a different rule set with different forms and filing procedures, so please read and select carefully:

UDRP (Uniform Domain Name Dispute Resolution Policy): The UDRP is by far the most commonly used policy. The UDRP applies to many domain name extensions, including:

.biz, .cat, .cc, .com, .info, .mobi, .net, .org, .ro, .tel, .travel, .tv, .web, .ws

usDRP (usTLD Dispute Resolution Policy): The usDRP applies to disputes involving a claim that a .us domain name is registered and/or used in abusive bad faith and violates trademark rights.

usNDP (usTLD Nexus Dispute Policy): The usNDP applies to disputes involving a claim that a .us domain name is registered in violation of the Nexus Requirements for .us domain names.

Rapid Evaluation Service (RES): The RES applies to disputes involving a claim that a .xxx domain name is being used for trademark abuse or impersonation.  It is designed to be a very rapid takedown process.

Charter Eligibility Dispute Resolution Policy (CEDRP): The CEDRP applies to disputes involving a claim that a .xxx domain name has been registered in violation of ICM Registry’s Eligibility Restrictions or has been acquired as a result of an improper Sunrise A registration.

TDRP (Transfer Dispute Resolution Policy): The TDRP applies to disputes arising from inter-registrar transfer of domain names.

RDRP (Restrictions Dispute Resolution Policy): The RDRP and ICANN's RDRP Supplemental Rules apply to disputes in which one party claims that a .biz domain name “is not being or will not be used primarily for a bona fide business or commercial purpose.” An RDRP Complaint may be brought in conjunction with a UDRP Complaint against the same domain name.

QCP (Qualification Challenge Policy): The QCP applies to disputes involving a claim that a .pro Registered Item holder has not met (or does not meet) the requirements of the .pro TLD agreement Registration Restrictions.

MDRP (Model Domain Name Dispute Resolution Policy): The MDRP applies to all domain name extensions registered with New.net, including:

.agent, .arts, .chat, .church, .game, .inc, .kids, .law, .llc, .love, .ltd, .med, .mp3, .school, .scifi, .shop, .sport, .tech, .travel, .video

ERDRP (Eligibility Requirements Dispute Resolution Policy): The ERDRP applies to domain names with a .name extension.

CRCP (kids.us Content Removal Challenge Policy): The CRCP applies to disputes arising from content removal decisions made by the NeuStar Registry regarding kids.us domain names.