Know Your Policy
Domain name disputes are not governed by our Code of Procedure. The Internet Corporation for Assigned Names and Numbers (ICANN), NeuStar, ICM Registry and New.net sponsor the policies that govern domain name disputes - the FORUM simply administers the dispute resolution process on their behalf. The appropriate policy for a disputed domain name is primarily determined by the domain name’s extension.
Filing Complaints, Responses and Requests: 4 Simple Steps
The FORUM makes filing and responding to complaints easy. Simply follow these four steps:
- Identify the appropriate policy for your domain name dispute.
- Follow the link below to that policy’s Rules, Forms & Filing page.
- Familiarize yourself with that policy’s rules.
- Proceed to file/respond to a Complaint. For certain disputes you may file online; otherwise, you must email us the necessary forms and print them and file/respond by fax or mail.
Domain Name Dispute Policies
The links below will take you to a policy’s Rules, Forms & Filing page. Each policy has a different rule set with different forms and filing procedures, so please read and select carefully:
UDRP (Uniform Domain Name Dispute Resolution Policy): The UDRP applies to disputes involving a claim that a domain name is registered and used in abusive bad faith and violates trademark rights. The UDRP is by far the most commonly used policy. The UDRP applies to all gTLD extensions, including the new gTLDs launched beginning in 2014. Registries do not need to adopt specific providers for UDRP; all ICANN-approved Providers are eligible to hear UDRP claims. Many country codes have adopted the UDRP as well. Please refer to the specific country code administrator to find out what Policy, if any, applies, and who the country has designated as a provider.
URS (Uniform Rapid Suspension System): The URS is very similar to the UDRP, but it is designed for clear-cut cases of abuse. Users must enter their complaint information onto an online portal and can only upload three documents to prove trademark rights and bad faith registration. The process is very short and inexpensive and currently only applies to “new gTLDs” and to country code or other registries that have voluntarily adopted it. The .us TLD has adopted a customized version of the URS.
usDRP (usTLD Dispute Resolution Policy): The usDRP applies to disputes involving a claim that a .us domain name is registered and/or used in abusive bad faith and violates trademark rights.
usNDP (usTLD Nexus Dispute Policy): The usNDP applies to disputes involving a claim that a .us domain name is registered in violation of the Nexus Requirements for .us domain names.
Rapid Evaluation Service (RES): The RES applies to disputes involving a claim that a .xxx domain name is being used for trademark abuse or impersonation. It is designed to be a very rapid takedown process.
Charter Eligibility Dispute Resolution Policy (CEDRP): The CEDRP applies to disputes involving a claim that a .xxx domain name has been registered in violation of ICM Registry’s Eligibility Restrictions or has been acquired as a result of an improper Sunrise A registration.
PDDRP (Post-Delegation Dispute Resolution Policy): :The PDDRP allows trademark holders to target a Registry for bad faith actions that infringe or encourage infringement at the first or second levels.
RRDRP (Registry Restrictions Dispute Resolution Policy): : The RRDRP allows communities who are being harmed by the manner in which a Registry, who has purported to represent the community affected, is operating the Registry. Specifically, where a Registry has obligated itself to benefit a particular community, the community affected may bring a dispute where the Registry is harming or no longer benefiting the community.
TDRP (Transfer Dispute Resolution Policy): The TDRP applies to disputes arising from inter-registrar transfer of domain names.
RDRP (Restrictions Dispute Resolution Policy): The RDRP and ICANN's RDRP Supplemental Rules apply to disputes in which one party claims that a .biz domain name “is not being or will not be used primarily for a bona fide business or commercial purpose.” An RDRP Complaint may be brought in conjunction with a UDRP Complaint against the same domain name.
QCP (Qualification Challenge Policy): The QCP applies to disputes involving a claim that a .pro Registered Item holder has not met (or does not meet) the requirements of the .pro TLD agreement Registration Restrictions.
MDRP (Model Domain Name Dispute Resolution Policy): The MDRP applies to all domain name extensions registered with New.net, including:
.agent, .arts, .chat, .church, .game, .inc, .kids, .law, .llc, .love, .ltd, .med, .mp3, .school, .scifi, .shop, .sport, .tech, .travel, .video
ERDRP (Eligibility Requirements Dispute Resolution Policy): The ERDRP applies to domain names with a .name extension.
CRCP (kids.us Content Removal Challenge Policy): The CRCP applies to disputes arising from content removal decisions made by the NeuStar Registry regarding kids.us domain names.
SDRP (Sunrise Dispute Resolution Policy): The SDRP is a type of policy that each Registry in the new gTLD program must adopt to protect trademark holders from violations of the Registry’s sunrise policies. Each registry adopts its own policy and some registries have contracted with the Forum to provide dispute resolution services for such policies.
REDRP (Registration Eligibility Dispute Resolution Policy): The REDRP is a type of policy that a Registry in the new gTLD program may optionally adopt to ensure compliance with its registration eligibility policies. Each registry adopts its own policy based on its promises to ICANN. These policies may involve geographic requirements, community requirements, or other requirements for domain name registration. Some registries have contracted with the Forum to provide dispute resolution services for such policies.
Registry-Specific Policies: Some Registries have privately contracted with the Forum to offer dispute resolution services customized to their TLD. Some of these include:
- Public Interest Registry’s RDRP
- .nyc’s Nexus Policy